John and Selina, Seacliff. January 04 2012
We made initial contact with Greener Housing Solutions after reading their Yellow Pages advertisement. The next day we were called by their representative, Darren English, whose professionalism, clear explanations and detailed knowledge of the technical and financial aspects of solar panel installation instilled us with confidence and an eagerness to proceed.
This same thoroughness was evident in their approach to site survey and selection, conducted a few days later and in our case involved special mounting on a flat roof for maximum solar exposure.
Undeterred by the hot weather, on the agreed installation day, we kept a steady supply of chilled, bottled water going up to the roof as they forged ahead, smoothly and without hitches or glitches.
Some three months later, rapid response to a fault light in the inverter unit (the first time they had encountered this) impressed us greatly. The unit was replaced the next day, in under 24 hours.
Their cheerful, helpful approach to each aspect of our dealing with them and not forgetting their extremely capable anchor woman, Thea, who among many other things answers the phone, was a pleasant experience by any measure. This positive experience led to the two neighbouring houses next door following suit.
Three in a row for Greener in our street!